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Phantom Key-press
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Phantom Key-press Sun Feb 21, 2010 2:21 am  •   #5056
devilcat



Joined: 19 Jan 2007
Posts: 47

I finally retired my aging n52 and went and got me G13.
Everything seems to be working fine, but there seems to be interesting behavior, I am not sure if this is something specific to G13, or not.

I got programming set up so that G13 produce key-press, mapped to 1-0, -, =, F1-F15, clear-key, only when WoW is in foreground, except for ONE key, which is mapped to F16.

Now, I found out, that I am getting F14/15 key-press when WoW gets brought to foreground, but only after I used that key mapped to F16 while WoW was NOT foreground.

One thing I note is that I am using the new Apple Keyboard that does not actually have F13-F16.
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Mon Feb 22, 2010 9:56 pm  •   #5057
Ken
Developer


Joined: 27 Mar 2006
Posts: 2122

So if I understand this correctly, you have a button on the G13 setup to generate F14/F15 when WoW is in the foreground, and the same button generates F16 when WoW is in the background. And if you press that button when WoW is in the background, WoW receives a F14/F15 when it is brought to the foreground (by clicking in the window or using Command-Tab). Is my description correct?
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Ken
www.orderedbytes.com - www.controllermate.com
ControllerMate -- Programming controllers for Mac OS X since ... well ... recently.
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Tue Feb 23, 2010 9:31 am  •   #5058
devilcat



Joined: 19 Jan 2007
Posts: 47

No, all the buttons are programmed to do one thing.
Difference of that single button (one left of stick) is that it is outside of WoW group.
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Fri Feb 26, 2010 2:49 am  •   #5067
Ken
Developer


Joined: 27 Mar 2006
Posts: 2122

I would try adding a Beep building block to the buttons that are configured to generate the F14 and F15. If you hear the beeps when switching to WoW, then it would definitely be those blocks that are generating the keystrokes. In that case, try turning on the "Reset contents before enable" option for the page containing the building blocks in the WoW group to see if that eliminates the keystrokes.
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Ken
www.orderedbytes.com - www.controllermate.com
ControllerMate -- Programming controllers for Mac OS X since ... well ... recently.
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Mon Mar 01, 2010 11:01 am  •   #5082
devilcat



Joined: 19 Jan 2007
Posts: 47

I've added the beep blocks, and yes I am getting the beeps.
Still do it after reset content is checked.
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Mon Mar 01, 2010 10:40 pm  •   #5086
Ken
Developer


Joined: 27 Mar 2006
Posts: 2122

That is bizarre. Can you send me the contents of your Home > Library > Application Support > ControllerMate folder? I'll take a look at your programming to see if I can find an answer.
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Ken
www.orderedbytes.com - www.controllermate.com
ControllerMate -- Programming controllers for Mac OS X since ... well ... recently.
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Wed Mar 03, 2010 6:55 pm  •   #5105
Ken
Developer


Joined: 27 Mar 2006
Posts: 2122

I experimented with your setup for a while today. There was some strange behavior from my G13:

1) Occasionally, buttons would act like they were stuck ON. This would cause their corresponding keyboard key to repeat endlessly.

2) A couple of times, several buttons (usually M1,M2,M3,MR) would all pulse briefly as though I had just tapped all of them.

Have you had simply reliability problems with your G13?
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Ken
www.orderedbytes.com - www.controllermate.com
ControllerMate -- Programming controllers for Mac OS X since ... well ... recently.
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Thu Mar 04, 2010 12:12 am  •   #5106
devilcat



Joined: 19 Jan 2007
Posts: 47

What you describe can explain the problem I am getting.
Yes, I think what you are seeing is exactly what I am getting.

Although I have not had any issues outside of WoW, which may or may not be related to the fact that I enable/disable groups.

I moved the beeps out of groups, so I can hear it if it happens outside of WoW. I will let you know what I find.

PS, oh one more thing.. I found out that screen saver also does seem to cause phantom inputs as well.
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Mon Mar 08, 2010 7:31 pm  •   #5116
devilcat



Joined: 19 Jan 2007
Posts: 47

So, I've been running G13 for few days with beep blocks programmed outside of program-groups.

I still get the phantom keys, BUT I do *not* get the phantom beeps.

I am beginning to thing it has something to do with groups, or enable/disable of them.
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Mon Mar 08, 2010 7:57 pm  •   #5118
Ken
Developer


Joined: 27 Mar 2006
Posts: 2122

In that case, try disabling the "Reset contents before enabled" and "Reset contents before disable" options for the "G13 Actions" page and see if that clears up the problem.

I'm starting to run low on ideas if that doesn't work.
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Ken
www.orderedbytes.com - www.controllermate.com
ControllerMate -- Programming controllers for Mac OS X since ... well ... recently.
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Tue Mar 09, 2010 11:08 am  •   #5124
devilcat



Joined: 19 Jan 2007
Posts: 47

I disabled the reset contents options of all my programs. and it still does this.

I did manage to catch G13 with repeated key as I quit WoW.
I happened to be running CM on the back-ground this time, so I was able to see what CM sees.

Interestingly, CM does NOT light up G13's inputs as the phantom keys are continuously generated. The Phantom Key stops when I turn off Master Enable (and turn it back on).

Since swapping programs seems to be the issue, I am going to set it so that program is active when WoW is running in both fore/background, and see what happens now.
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Tue Mar 09, 2010 10:44 pm  •   #5126
Ken
Developer


Joined: 27 Mar 2006
Posts: 2122

This is definitely confusing behavior. Is the G13 plugged into an unpowered hub?

devilcat wrote:
Interestingly, CM does NOT light up G13's inputs as the phantom keys are continuously generated. The Phantom Key stops when I turn off Master Enable (and turn it back on).


The inputs and outputs will only light up when they change. So if you press a button and hold it, the value will light up briefly and then return to normal. When you release the button, the value will light up briefly again and then return to normal.
_________________
Ken
www.orderedbytes.com - www.controllermate.com
ControllerMate -- Programming controllers for Mac OS X since ... well ... recently.
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Wed Mar 10, 2010 8:55 am  •   #5128
devilcat



Joined: 19 Jan 2007
Posts: 47

Yes G13 is plugged into powered HUB.
I am going to swap things around so that G13 is directly plugged into Mac.

I did make the problem program active while the WoW is both fore/background. This seems to make the problem go away.

This reinforce my opinion that problem is related to en/disabling the program group.
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Tue Mar 16, 2010 9:19 am  •   #5138
devilcat



Joined: 19 Jan 2007
Posts: 47

Plugging G13 directly into Mac didn't help.
For now, I have stopped using the fore/background swapping of programs.

Hope you can get this fixed soon.
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Itoo have the same issue with my G13 Fri Mar 19, 2010 12:26 pm  •   #5149
fgrasset



Joined: 01 Oct 2009
Posts: 2

so I hope this will be corrected in a near future...
I have 2 pages for the G13, one is activated when WoW is foreground the second is activated in other cases. Each time I switch WoW in foreground/background I got phantom keypress and/or keys that keep pressed. I just have to physically press the corresponding keys to fix the issue... however:
1- phantom keys are not always the same (most of the time they are the same...)
2- most of the time two of the following phantom key act as pressed (when its occurs): the control key and the up arrow key
which can do lot of bad things on my desktop (or in WoW) until I fix it...
3- It is not friendly and prevent me to use my G13 keyboard extension in a more serious way Sad (as a shortcut keypad with specific keys depending on the current app/state.)

That’s sad as the logitech driver (which is also buggy) work better... but only ControllerMate support the WoW mouse I also use.

Thus please let us use the full power of CM and find a solution for the G13 issue Smile
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